Registration cancellations submitted in writing and received before Tuesday, December 29, 2015 at 5:00 p.m. (ET) will receive a 100% refund. No refunds will be issued for cancellations received after that date. Conference no-shows are ineligible for a refund. Cancellation requests made by telephone will not be accepted. A registrant must provide the registration confirmation number and submit a written cancellation request via e-mail to Shimon.Abouzaglo@VSRcouncil.org